Legal
Refund Policy
Effective Date: January 1, 2026
At 72 N Dream Farm, we value transparent and professional business practices. The following policy outlines our approach to refunds for architectural and planning services.
1. Consultation Fees
Initial consultation fees are generally non-refundable once services have been scheduled or completed.
2. Design Services
Architectural and planning services involve significant preparation and labor. Refund eligibility depends on project stage, completed work, and signed agreements.
3. Deposits
Project deposits may be partially refundable only if work has not substantially begun.
4. Custom Work
Custom architectural drawings, planning documents, sketches, renderings, and site assessments are non-refundable after delivery.
5. Client Cancellations
Clients requesting cancellation should submit written notice as early as possible. Cancellation fees may apply depending on project progress.
6. Delays and Revisions
Reasonable revisions are included where specified in agreements. Excessive revisions or delays caused by the client may incur additional charges.
7. Digital Deliverables
Digital plans, concept files, and design materials delivered electronically are considered completed services and are not eligible for refunds.
8. Exceptional Circumstances
Refund requests due to extraordinary situations may be reviewed individually at management discretion.
9. Chargebacks
Clients agree to contact the business directly before initiating disputes or chargebacks with financial institutions.
10. Contact Information
72 N Dream Farm · Inverness, CA 94937 · Phone: 650-384-1493 · Email: josephinesmith204@yahoo.com